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Key Information	Conflict Management Training
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Overview	This half-day training program provides an opportunity for participants to learn how to resolve conflict in a variety of ways. It is helpful for participants to build their understanding of the different approaches available to handle conflict, their own primary style to address it, and to realize other ways to approach conflict in the future.
Prerequisite	Open to Beginners
Location	185 Madison Avenue, NYC or Live Online
Schedule	Not currently scheduled
Certification
Free Retake Within 1 Year See our class policies for more details
Workbook Included
Financing See our Climb Credit FAQ for more details
Target Audience	Anyone
What You’ll Learn	Understand the five approaches to manage conflict and when each is best to be applied Complete the TKI® assessment to increase self-awareness of current approaches used to manage conflict Recognize how to assess and select appropriate strategies to handle future conflict Practice with colleagues in small groups by evaluating and presenting the ideal approach to use for resolution of a case study.

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