The Learn the Skills Guarantee™ from NYC Career Centers (in partnership with Noble Desktop) ensures that you will walk away from our classes having learned the skills advertised in the program’s syllabus. It's our Money-Back Guarantee that your tuition and commitment earned you a new skill.
How We Guarantee You Learn the Skills
NYC Career Centers ensures that you will learn the skills in our courses because we provide the following:
- A hands-on learning experience working on projects and exercises, which is proven to boost comprehension, retention, and engagement
- Expert instructors who are industry professionals and experienced educators that are driven to help you succeed
- Top-notch curricula that have been tried and tested over many cohorts and are consistently improved for an optimal learning experience
- Supplemental materials to assist both during and after the course - please refer to specific course pages to see what supplemental materials are offered
- A 1-year free retake policy which allows students to retake any part of the course or program for free to refresh the materials and gain additional practice
Money-Back Guidelines
The Learn the Skills Guarantee™ ensures that you will learn at least 80% of the material advertised on the course syllabus if you follow the guidelines below or you'll receive a full refund of your tuition:
- Ensure you meet the prerequisites. If you start a program and realize you don't have the prerequisite knowledge, let us know within the first 25% of the program and we'll switch your registration at no charge
- Attend all classes live (either in-person or online). If you do have to miss a class, you will arrange with us to make up the class materials (each course will be handled on a case-by-case basis)
- Complete required assignments during and outside of class (if required)
- Leverage any resources that are provided to assist with your learning (books, videos, handouts, etc.)
- If necessary, use your free retake to refresh the materials, gain additional practice time, and fill in anything you might have missed prior
If you don’t feel comfortable with more than 20% of the material advertised after following all the above guidelines, then you will send us a list of the topics you would like reviewed and we will create a custom learning plan to ensure you learn that information.